RFI Link (request for information link)

Handling Transactions with an on_hold Status

When you initiates a Transfer, if the transfer status is switched to on_hold, we require additional information to proceed with the transfer.

Typically, when a transfer enters this state, the response will include a link, referred to as rfi_link (Request for Information link). This link directs the customer to a page where they can provide the necessary details to complete the transfer.

{
    "status": "on_hold",
    "source": {
        "chain": "ethereum",
        "asset": "USDC",
        "amount": "1000.00",
    },
    "destination": {
        "asset": "USD",
        "account_number": "123456789012",
        "routing_number": "021000021",
        "bank_name": "Test Bank USA",
        "bank_address": "123 Test Street, New York, NY 10001, USA",
        "account_holder_name": "John Doe",
        "amount": "980.00",
    },
    "application_transfer_uuid": "{{YOUR_APPLICATION_TRANSFER_UUID}}",
    "transfer_instructions": {
        "chain": "ethereum",
        "address": "0x6990E7E90ab50C12111f99b84183D3fE298Bb3e4"
    },
    "commission": {
        "percentage": "0.01",
        "amount": "1.00"
    },
    "receipt": {
      "initial_amount": "1000.00",
      "commission_fee": "20.00",
      "harbor_fee": "5.00",
      "final_amount": "975.00",
      "tracking_number": null, // This field will be filled if the transfer status is `bank_in_process`
    },
    "rfi_link": "https://harbor.owlpay.com/rfi?token=125dsGskblSflwlo1W40",
    "created_at": "2025-02-07T13:05:32+00:00",
    "updated_at": "2025-02-07T13:05:32+00:00"
}

Please follow the instructions provided in the rfi_link to ensure a smooth processing of your transaction.