RFI Link (request for information link)

Handling Transactions with an request_for_information Status

When you initiates a Transfer, if the transfer status is switched to request_for_information, we require additional information to proceed with the transfer.

Typically, when a transfer enters this state, the response will include a link, referred to as rfi_link (Request for Information link). This link directs the customer to a page where they can provide the necessary details to complete the transfer.

{
  ...,
  "rfi_link": "https://harbor.owlpay.com/rfi?token=125dsGskblSflwlo1W40",
  "created_at": "2025-02-07T13:05:32+00:00",
  "updated_at": "2025-02-07T13:05:32+00:00"
}

Please follow the instructions provided in the rfi_link to ensure a smooth processing of your transaction.